Terms & Conditions

Access and use of the Services

The Website provides information about Corin, its integrations, pricing approach, and roadmap, together with a contact form and a newsletter subscription. The Website does not require an account and does not process payments. If you subscribe to the newsletter, you may unsubscribe at any time through the link in every message.

If you or your organization become a customer, access to the Corin product — including integrations such as Microsoft 365 mailbox intake — is provided under a separate subscription or services agreement, and the terms of that agreement (including any fees, billing, and data-processing terms) govern that access. Unless that separate agreement states otherwise, subscription fees are non-refundable and your subscription is personal to your organization and may not be shared or transferred except as explicitly permitted.

ePlane reserves the right to modify or discontinue the Services (or any part thereof), temporarily or permanently, with or without notice. You agree that ePlane will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services. ePlane may also establish general practices and limits concerning use of the Services, including the period of time that data or other content will be retained.

Conditions of use

By using the Services, you represent that you have the right, power, and legal capacity to enter into a binding agreement and are not otherwise prohibited from using or receiving the Services under the laws of the jurisdiction from which you access or use them. If you use the Services on behalf of a company or other entity, you represent and warrant that you are authorized to bind that entity to these Terms.

You agree not to use the Services for any illegal or unauthorized purpose, and to comply with all applicable laws, rules, and regulations regarding online conduct and the content you submit. Without limiting the foregoing, you agree not to:

• submit any content that you do not have a right to submit under any law or under contractual or fiduciary relationships, or that poses or creates a privacy or security risk to any person;
• submit unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” or any other form of solicitation through the forms on this Website;
• harass, stalk, or abuse another person, or submit content that is false, misleading, defamatory, libelous, unlawfully threatening, or unlawfully harassing;
• modify, adapt, or hack the Website, or probe, scan, or test the vulnerability of the Services except as expressly permitted by us in writing;
• access the Services by automated means not expressly authorized by us, including unauthorized bots, scrapers, or scripts that bypass our security and anti-abuse controls;
• reverse engineer, decompile, or otherwise attempt to discover the source code or non-public components of the Services, except to the extent this restriction is prohibited by law; or
• use the Services, or content extracted from them, to build, train, or improve a competing service, except where expressly authorized by us in writing.

ePlane reserves the right to investigate and take appropriate action against anyone who, in ePlane’s sole discretion, violates this section, including removing content, blocking access, and reporting you to law-enforcement authorities. You further agree that you will not engage, under any circumstances whatsoever, in any transaction prohibited by the economic sanctions and export-control laws and regulations of the United States or any other applicable jurisdiction.

Intellectual property

The Services may contain content, data, and features (“Service Content”) that are protected by copyright, patent, trademark, trade secret, or other proprietary rights and laws. Any use of the Services or the Service Content other than as specifically authorized herein is strictly prohibited. The technology and software underlying the Services are the property of ePlane and its affiliates and licensors. You agree not to copy, modify, create derivative works of, reverse engineer, sell, assign, sublicense, or otherwise transfer any right in that software. Any rights not expressly granted herein are reserved by ePlane. Nothing herein grants, by implication, estoppel, or otherwise, any license or right to use any ePlane or Corin trademarks displayed on the Services; all goodwill generated from the use of those trademarks will inure to our exclusive benefit.

If you provide ideas, suggestions, bug reports, or other feedback through the Services (“Submissions”), you grant ePlane a worldwide, non-exclusive, perpetual, irrevocable, unrestricted, royalty-free, sublicensable, and transferable license to use, reproduce, and incorporate those Submissions for the purposes of providing or promoting the Services, without compensation, liability, or notice to you.

Under no circumstances will ePlane be liable in any way for any content or materials of Users or any third parties, including for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content. You must evaluate, and bear all risks associated with, the use of any content, including any reliance on its accuracy, completeness, or usefulness.

ePlane is committed to protecting the rights of copyright holders and seeks to comply with all applicable laws regarding the protection of intellectual property, including the Digital Millennium Copyright Act (“DMCA”). If you are a copyright owner or an agent thereof and believe that any content on the Services infringes your copyrights, you may submit a notification pursuant to 17 U.S.C. § 512(c)(3) with the information required by that statute — identification of the work and of the allegedly infringing material, your contact information, a good-faith statement, a statement of accuracy under penalty of perjury, and your physical or electronic signature. Notices of claimed infringement and counter-notifications should be directed to the designated agent by emailing all required documentation to support@eplane.com with the words “Attn Copyright Infringement Designated Agent” in the subject line. We will process compliant notices expeditiously, remove or disable access to the material at issue, and may suspend repeat infringers.

Third-party websites and services

The Services may provide, or third parties may provide, links or other access to other sites and resources on the Internet — including third-party services used to operate this Website, such as hosting, email delivery, spam protection, and analytics providers. ePlane has no control over such sites and resources, is not responsible for and does not endorse them, and will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, events, goods, or services available on or through any such site or resource. Third-party services may be subject to their own terms and privacy policies, and we encourage you to review them.

Indemnification

You agree to indemnify, defend, and hold ePlane, its affiliates, shareholders, officers, employees, agents, and representatives harmless from and against any and all third-party claims, losses, damages, taxes, liabilities, and/or expenses, including but not limited to legal costs, due to or arising out of your breach of these Terms or of any other policy documents posted on the Website from time to time, or your violation of any law or of the rights of a third party.

Service disclaimer

EPLANE TAKES COMMERCIALLY REASONABLE EFFORTS TO PROVIDE THE SERVICES ON AN ONGOING BASIS; HOWEVER, THE SERVICES MAY BE INACCESSIBLE, UNAVAILABLE, OR INOPERABLE FROM TIME TO TIME. THIS MAY RESULT FROM: (I) PERIODIC MAINTENANCE OR REPAIRS; (II) EQUIPMENT MALFUNCTIONS; (III) NETWORK ATTACKS OR OTHER HOSTILE ACTIONS; OR (IV) OTHER REASONS BEYOND EPLANE’S CONTROL. THESE CIRCUMSTANCES OR OTHERS MAY AFFECT THE AVAILABILITY OF THE SERVICES, AND AS SUCH AVAILABILITY IS NOT 100% GUARANTEED. IN ADDITION, AS THE INTERNET IS AN INHERENTLY INSECURE MEDIUM AND THE TRANSMISSION OF DATA OVER THE INTERNET IS SUBJECT TO POSSIBLE LOSS, ERRORS, INTERCEPTION, OR ALTERATION WHILE IN TRANSIT, EPLANE DOES NOT, TO THE EXTENT PERMITTED BY APPLICABLE LAWS, ASSUME ANY LIABILITY FOR ANY DAMAGE YOU MAY EXPERIENCE OR COSTS YOU MAY INCUR AS A RESULT OF ANY LOSS, ERRORS, INTERCEPTION, OR ALTERATION OF TRANSMISSIONS OVER THE INTERNET.

Disclaimer of warranties

EPLANE’S WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED, OR STATUTORY. EPLANE DISCLAIMS ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. EPLANE DOES NOT WARRANT THAT THE SERVICES OR THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, OR THAT ANY DEFECTS IN THE SERVICES WILL BE CORRECTED. THERE MAY BE DELAYS, OMISSIONS, AND INTERRUPTIONS IN THE AVAILABILITY OF THE WEBSITE.

Content on the Website — including descriptions of the Corin product, sample data and diagrams, benchmarks, and roadmap items — is provided for general information. Product capabilities described as in development are not committed delivery dates, and nothing on the Website constitutes legal, financial, tax, or other professional advice.

Beta versions; limitation of use

PLEASE NOTE THAT SOME OF THE SERVICES OR FEATURES DESCRIBED ON THIS WEBSITE MAY BE PROVIDED IN BETA OR IN-DEVELOPMENT FORM, THE FEATURES OF WHICH HAVE NOT BEEN FULLY IMPLEMENTED OR REFINED. AS WITH ANY BETA VERSION, SUCH SERVICES CONSTITUTE A WORK IN PROGRESS AND, AS SUCH, THERE MAY BE UNRESOLVED ISSUES. FEATURES AND INTEGRATIONS MARKED AS IN DEVELOPMENT ARE SUBJECT TO CHANGE BEFORE ANY GENERAL AVAILABILITY.

Limitation of liability

TO THE EXTENT PERMITTED BY APPLICABLE LAWS, YOU EXPRESSLY UNDERSTAND AND AGREE THAT EPLANE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, PUNITIVE DAMAGES, OR DAMAGES FOR LOSS OF PROFIT, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF EPLANE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE SERVICES; (II) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (III) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICES; OR (IV) ANY OTHER MATTER RELATING TO THE SERVICES. IN NO EVENT WILL EPLANE’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT OF UP TO USD $100, UNLESS OTHERWISE REQUIRED BY APPLICABLE LAWS. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICES OR WITH THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICES.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

Acknowledgment

EACH PARTY RECOGNIZES AND AGREES THAT THE WARRANTY DISCLAIMERS AND LIABILITY AND REMEDY LIMITATIONS IN THESE TERMS ARE MATERIAL, BARGAINED-FOR BASES OF THIS AGREEMENT AND THAT THEY HAVE BEEN TAKEN INTO ACCOUNT AND REFLECTED IN DETERMINING THE CONSIDERATION TO BE GIVEN BY EACH PARTY UNDER THIS AGREEMENT AND IN THE DECISION BY EACH PARTY TO ENTER INTO THESE TERMS.

Complaints, informal dispute resolution, and governing law

Please read this section carefully, as it affects your rights. Should you have any complaints against ePlane relating to the Services, those complaints should be submitted to support@eplane.com prior to entering into any additional formal or informal dispute resolution. We will work quickly toward a solution in a spirit of cooperation and without formal proceedings.

If a complaint is not resolved amicably, you and ePlane (including employees, officers, directors, agents, subsidiaries, and affiliates) agree to submit our disputes exclusively to binding individual arbitration, and the parties will not sue each other in court before a judge or jury, except in the limited circumstances described below. Before filing an arbitration, the claimant must send an individualized written notice of dispute to support@eplane.com (or, if ePlane has a dispute with you, to the email address we hold for you) with the claimant’s name, contact details, and a description of the dispute and the preferred resolution. The recipient then has sixty (60) days to investigate and, if either party requests it, the parties must cooperate to schedule an individualized settlement conference by phone or videoconference. An arbitration cannot be filed until this informal resolution period has ended.

All arbitration will be conducted by the American Arbitration Association (“AAA”) in the English language by a single arbitrator, under AAA’s Consumer Arbitration Rules or — where you use the Services as a business and either party’s claims exceed USD $75,000 — AAA’s Commercial Arbitration Rules, in each case as modified by this arbitration agreement. Hearings, if any, will be held by videoconference unless an in-person hearing is required. The arbitrator may award relief only in favor of the individual claimant and only to the extent warranted by that individual claim, and the arbitrator’s award is final and binding. This arbitration agreement is governed by the Federal Arbitration Act. To the fullest extent allowable by law, claims may be brought only in an individual capacity and not as part of any class, collective, consolidated, representative, or private-attorney-general proceeding. This section does not prevent either party from seeking temporary injunctive relief for misuse of intellectual property, unauthorized access, abuse of the Services, or security threats.

These Terms shall be construed and interpreted in accordance with the laws of the State of New York, excluding its conflict-of-law rules. You agree that any cause of action arising out of or related to the Services or these Terms must begin within twelve (12) months after the cause of action arose; otherwise, the action is barred.

Termination

You may stop using the Services at any time, and you may unsubscribe from the newsletter at any time through the link in every message. ePlane, in its sole discretion, may suspend or terminate your access to the Services (or any part thereof) and remove and discard any content within the Services, for any reason, including if ePlane believes that you have violated or acted inconsistently with the letter or spirit of these Terms. Any such termination may be effected without prior notice, and ePlane will not be liable to you or any third party for any termination of your access to the Services. Termination of a paid product subscription is governed by the separate agreement for that subscription. Sections that by their nature should survive termination will survive, including those on intellectual property, indemnification, disclaimers, limitation of liability, and dispute resolution.

General

These Terms constitute the entire agreement between you and ePlane with respect to the Website and govern your use of the Services, superseding any prior agreements between you and ePlane with respect to the Services. You may not assign these Terms without the prior written consent of ePlane, but ePlane may assign or transfer these Terms, in whole or in part, without restriction, including to an affiliate, successor, or acquirer in connection with a reorganization, merger, or sale of assets or business. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force and effect. Our failure to enforce any provision is not a waiver of that provision. The Services may provide notices to you of changes to these Terms or other matters by displaying notices or links to notices generally on the Services.

Contact

ePlane USA Inc.

1688 Meridian Ave, Ste 905, Miami Beach, FL 33139, USA

For complaints, legal notices, copyright matters, or any other inquiry, email support@eplane.com or use the contact form at getcorin.com/contact.